Shipping & Returns
Shipping Policy
Orders within the United States over $75 qualify for complimentary shipping. Delivery timing may vary depending on product availability and destination.
Return Window
Eligible return or exchange requests may be made within seven days of delivery, subject to condition review and support confirmation.
Support Process
For return-related or order-related questions, please contact sales@joolhome.com so the request can be reviewed and handled through the appropriate support process.